- Supervised Visits: 7 days a week between 9.00 am and 5.00 pm. Flexible locations within the metropolitan area.
- Court Reports: Upon request and usually after 7 supervised visits.
- Handover’s: 7 days a week between 9.00 am and 5.00 pm. Flexible locations within the metropolitan area.
- Intake Assessments: Prior to any service being provided by this agency there has to be intake assessments by all the relative adults involved.
Waiting times- currently the waiting time to commence services are within 10 working of the last family member to complete their Intake Assessment.